Refund Policy

TERMS OF USE
Welcome to the Kids Rock Studio Site ("Site") on the World Wide Web. Please review these Site terms of use which govern your use of and purchase of products from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site.

Kids Rock Studio controls and operates this Site from its offices within the United States. Claims relating to, including the use of, this Site and the materials contained herein are governed by the laws of the United States and the State of California. If you do not agree, please do not use this Site. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

You may pay for your Kids Rock Studio order using the following methods:

American Express
Visa
MasterCard
Discover
Debit cards connected with either Visa or MasterCard
When using a debit card connected with either a Visa or MasterCard, you must have sufficient funds in your account at the time of charge.
Bank Account

Paying by Credit Card?

Using credit cards at kidsrockstudio.org is safe. Kids Rock Studio only uses processing solutions that are in compliance with the Payment Cardholder Information Data Security Standard, PCI-DSS, to protect your information. See PCI Security Standards. Credit cards are transferred in an encrypted form using Secure Socket Layer (SSL) 128-bit encryption. Credit card information is then stored at a highly-secured location which meets all Visa, MasterCard, American Express and Discover standards for security. All credit card numbers are encrypted at both the database and individual transaction level. Your complete credit card number is never accessible to anyone once you hit the submit button on our site. Your information is safe with us.

Having Difficulty?
If you’re having trouble entering your credit card number or received an email saying we are unable to proceed with your order, please consider the following:

Did you select the correct card type from the drop-down menu?
Did you enter the card number correctly?
Did you select a valid expiration date from the pull-down menu?
Did you enter your name as it appears on the card?
If you are using a new (or recently reissued) credit card, has it been activated?
Entering a Card Security Code

The Card Security Code (CSC) is a 3-digit or 4-digit number printed on your credit card. The number appears only on the card itself (not on receipts or statements), helping to ensure that anyone placing an order with kidsrockstudio.org has the card in his or her possession and is not using a stolen credit card number.

You can find your CSC in the signature box on the back of Visa, MasterCard, and Discover cards. For American Express cards, the CSC is always located above the account number on the face of the card.

About Credit Card Security

The personal information you enter in your kidsrockstudio.org account -- including your billing information -- is protected using Secure Sockets Layer (SSL) encryption technology. We use this technology to prevent your information from being viewable as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers at restricted-access sites.

Unfortunately, no data transmission over the Internet, or method of electronic storage, can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT SHALL KIDS ROCK STUDIO BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE, EVEN IF CENTER FOR NONPROFIT EXCELLENCE OR AN AUTHORIZED REPRESENTATIVE OF THE CENTER FOR NONPROFIT EXCELLENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If you have any questions about the security at our Site, you can send an email to kidsrockstudio@gmail.com.

Compare the Guarantee

It’s simple. If you’re not happy, we’re not happy. If you’re not absolutely delighted with the value and benefits to be gained from your donation to keep Kids Rock Studio tuition free,, we’ll refund your donation in full or arrange for you to request another Kids Rock Studio 8 week course without paying another penny.

Cancellations received at least three (3) working days before the start of a new course will receive either a 100% refund or credit allowance for another Kids Rock Studio sponsored service or learning program.

No other credit can be extended for less than three days notice of cancellation. Substitutions may be made at any time

DISCLAIMER OF WARRANTY

KIDS ROCK STUDIO IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH KIDS ROCK STUDIO BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, KIDS ROCK STUDIO DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT. Price and availability information is subject to change without notice.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. KIDS ROCK STUDIO reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

KIDS ROCK STUDIO does not sell, rent, or share your credit information with any third party.

KIDS ROCK STUDIO CORPORATE OFFICE LOCATED AT:
3946 W POINT DRIVE
LOS ANGELES, CALIFORNIA 90065 USA
Tel: (323)441-1253 Fax: (323)441-9615
Email: kidsrockstudio@gmail.com